Please include an email address you actually check so we can respond to your request. You may also request that we contact you via PM here on the forum--but again, please do so only if you plan on checking your messages.
Note that your guild officers do have lives and can't always respond right away. We'll contact you as soon as we can, so please be patient. (Chantra highly recommends googling for kitten gifs while you wait. Everything is better with kittens.)
(Puppies work too.)